Barcelona Crew conducts training modules as an introduction to the world of professionals working on-board Cruise-Liners, allowing you access to inside information and basic understanding on "how it works", the highs and lows - includes specifically information on the Cruise Industry, Living and Working On-Board as well as Careers On-Board - from industry experts.
Our courses are designed to give high-quality, personalised attention to individuals with only 10 places per training session.
We will hold two modules, for both of the two most important departments on-board a cruise-liner :
- the Department of Hotel and - for the department of Food & Beverage
If you have experience in Tourism or Hospitality and/or about to complete your studies and/or simply curious about the professional world On-Board Cruise-Liners, our training module is for you!
Our training modules include industry experts that are currently working for or have worked for one of the leading Crusie-Liner companies world-wide.
We look forward to seeing you at one of next sessions !
Our 4 hour training session includes the following:
The Cruise Industry: News, Statistics and Developments.
Cruise Ship: A Floating City.
Department of Hotel or F&B - Organisation and Positions
Department of Hotel – or f&B Daily Operation
Quality Systems and Customer Satisfaction
Professional Conduct and Behaviour On-board
Life On-board: Employees
Devolepment of a Hotel career On-board.
Interviews and the Selection process.
Training and Hotel certificates.
General Standards and Regulations
Information and Links on the Internet.
Live Testimonial: Questions and Answers
Each participant will receive a dossier of key information from the training session including web-links, with independent information for your own interest.
Our next sessions will be held in 15th of December 2011